Account privacy and safe support

Updated Oct 26, 20261 min read

Never share passwords, sign-in codes, API secrets or full card details with support.

Sign in to SPP before asking about your plan. The assistant can use your securely verified plan name. It cannot change your subscription, issue a refund or inspect your CV.

For a problem, include the affected page, time, expected result and a screenshot with sensitive details removed.

Contact support@studentpathpro.co.uk for help, or compliance@studentpathpro.co.uk for privacy and data requests.

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