Getting Started
2 guides
Set up your account and learn the basics.
Open collectionHelp Center
How can we help?
Answers about your SPP account, CVs, applications, Credits and Boost. Find a guide or contact our support team.
Browse the library
Account & Billing
2 guides
Manage your subscription, payments, and team.
Open collectionTips & Tricks
2 guides
Power-user shortcuts and best practices.
Open collectionFrequently asked questions
How do I get started?
Create a Free account, complete your profile and upload or create a CV. The Getting Started guides explain each step.
How do I contact support?
Use Help & advice on the SPP website or app, or email support@studentpathpro.co.uk. AI help is available 24/7. Human replies depend on team availability. Never share passwords, sign-in codes or full card details.
Does the £5 reservation start Boost?
No. It reserves a suitability review within 24–48 hours. If unsuitable, it is refunded. If approved, review your activation invitation and exact balance. Boost starts only when activation payment succeeds.
How do I cancel renewal?
Open Settings in your SPP account and manage your subscription. For Boost, use the cancellation control in your Boost membership section. Check the confirmation and service end date. Cancelling renewal does not itself issue a refund.
Can't find what you're looking for?
Our team is one click away. Chat with us live or ask our AI assistant. Both are trained on this help center to give you fast, accurate answers.
Start a conversationMost read
The guides people open most.
Still need help?
Fynn answers from these guides. When it cannot help, it brings in a person from the team, together with everything you already wrote.